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FEATURES:
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Multi-Functional Design: This dog bed serves multiple purposes. It's not just a comfortable cushion; with a simple pull of the drawstring, it transforms into a convenient pet travel bag. Additionally, it's built to be durable, with resistance to wear and tear. The attached hemp rope provides a surface for pets to safely chew and play.
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Durable Materials: Crafted from high-quality, wear-resistant printed fabric and filled with high-elasticity PP cotton, this dog bed offers superior durability. It withstands rough use and is soft and comfortable, ensuring a long lifespan.
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Easy to Clean: The bed features a removable and washable design, with an independent cushion that can be easily detached and reassembled. This makes cleaning and maintenance a breeze, ensuring your pet's sleeping area remains fresh and hygienic.
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Anti-Slip and Moisture-Resistant: The bed's bottom incorporates a moisture-resistant drip-plastic design and features waterproof cowhide fabric, preventing the bed from sliding around and protecting it from dampness.
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Safety and Comfort: The rounded edges of the pet bed provide additional support for your pet's neck and head, promoting a more comfortable and secure sleeping experience. This design also helps alleviate fatigue and anxiety, ensuring safer and more restful sleep for your furry friend.
SPECIFICATIONS:
- Material: Printed Fabric + Silk + Cotton Cord
PACKAGE INCLUDES:
- 1 pc*SAKER® Orthopedic Dog Bed
At klyzor we strive to make our customers 100% satisfied with the product they’ve purchased from us. If you are experiencing any shipping or products issue, or you’re feeling frustrated, then please send us an email and our team will assist you right away.
Please fill in your address in all details, otherwise the package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble.
ORDER CANCELLATION
If you are canceling your order which has not yet to be shipped out, please kindly contact us via customer@klyzor.com. For the fastest resolution, please include your order number. Thanks!
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund.
Cancellation Timeframe: Customers are allowed to cancel their order within 1 day (24 hours) of placing the order.
Order Processing Time: Orders will be processed within 2 business days of ordering and shipped the next day after the processing day. Please note that we do not ship on weekends.
If a cancellation request is made before the order has been shipped and within the allowed 1-day cancellation period, the order can be canceled. Once the order has been processed and shipped, cancellation is no longer possible.
RETURN
We would accept returns if you notify us via email at customer@klyzor.com.
Make sure to contact us within 30 days after your package has been delivered (according to the tracking information provided).
To be eligible for a return, your item must be in the same condition that it was in when you received it.
It must also be in the original packaging.
The following information is needed to process your request:
- Your order number (order number should begin with “spusa”)
- The name and email address used to place the order
- Reasons for return
REFUND
If you feel the product that you’ve purchased does not show the requirements that you initially had in mind, then you do have the option to request a refund.
Here are the circumstances in which refunds will be granted:
- If the product you’ve purchased is completely non-functional.
- If you did not receive your product within 60 business days after the date that your order has been placed.
Please Note:
- Refund will go back to your account in 3-5 business days.
- You will be responsible for paying for your own shipping costs for returning item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
You cannot ask for a refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address, not being at home for delivery, not picking up the packages as requested)
- Your order did not arrive due to exceptional circumstances outside the control of Our Store (i.e. not cleared by your country customs, delayed by a natural disaster, showed "delivered" in the tracking system, shipped in your mailbox but was lost)
More questions related, please contact us via email at customer@klyzor.com.
RETURN ADDRESS
1315 N Blue Gum St, Anaheim, CA 92806
Orders will be processed within 2 business days of ordering and shipped the next day after the processing day. Please note that we don't ship on weekends.
Country We Ship to: USA
Logistics: DHL, UPS, USPS, CNE, JCEX, YunExpress
The time frame of an order delivery is divided into two parts:
- Processing time: 2-3 business days
Shipping time:
- Standard Shipping: 7-15 business days
Shipping costs
- Standard (7-15 days) - $6.99 (Free over $79.99)
Please note that these are estimated delivery times only, therefore klyzor is not guaranteeing delivery dates.
NOTE: If you don’t receive our Customer Service team’s response for an extended period of time (24 hours on weekdays, 48 hours on weekend), please check your Contact email’s Spam folder. Our emails may have been filtered incorrectly by your email server/provider.
- Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
- Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
- Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
- Please fill in your address in all details, otherwise, the package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble.
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