Shipping Policy

Order Processing & Shipping Information

At Klyzor, we aim to provide a smooth and efficient shopping experience. Below are the details regarding order processing, shipping, and delivery timelines:

Order Processing Hours:

  • Days: Monday to Friday
  • Time: 9:00 AM - 5:00 PM (EST time)
  • The estimated order processing time is 2-3 business days. Please note, we do not process or ship orders on weekends.
  • Order cut-off time: 5:00 PM (EST time)

Shipping Information:

  • Countries We Ship To: USA
  • Carriers Used: DHL, UPS, USPS, CNE, JCEX, YunExpress

Delivery Timeframe:

  • Order Processing Time:
    • 2-3 business days
  • Shipping Time:
    • Standard Shipping: 7-15 business days

Shipping Costs:

  • We offer free shipping on orders over $79.99
  • Orders under $79.99 will incur a $6.99 shipping fee.

Important Notes:

  • The above delivery times are estimates only. Klyzor does not guarantee exact delivery dates.
  • Customs Clearance: International orders may experience delays due to customs processing. Your local customs office may require additional documents or time to clear your package.
  • Package Delivery: Your order may be delivered by your local post office or a local courier, depending on your location. If you are not home when the package arrives, a notice card will be left with instructions on how to collect it.
  • Your package will be shipped from: Suzhou, Jiangsu Province, China. The product prices and shipping costs displayed at checkout do not include any additional Import duties, taxes, or fees that your country or region may require.
    These additional charges are not included and are the responsibility of the recipient, which means you may be liable to pay for duties and taxes once you receive your order, which are determined by your local customs office.

Important Reminder About Delivery Information:

  • Please ensure that your shipping address is complete and accurate. If there is missing or incorrect information, we may need to contact you to update your details, which could cause delays.
  • Incomplete or incorrect delivery information may result in your package being returned to us. We may also choose to cancel the order to save everyone time.

Customer Service Response Time:

  • We strive to respond to all inquiries promptly. If you do not receive a response from our Customer Service team within 24 hours on weekdays or 48 hours on weekends, please check your Spam folder in your email inbox as our response may have been filtered incorrectly.